Privacy Policy

Effective date: September 29, 2026

Sprinkle Joy Frozen Custard (“Sprinkle Joy,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you visit sprinklejoyfrozencustard.com, join our contact list, request a promotion, communicate with us, or otherwise use our services.

Information we collect

We may collect information you provide directly, including your name, email address, phone number, contact preferences, and information included in messages you send us. When you use our website, we and our service providers may also collect limited technical information such as browser type, device information, IP address, pages viewed, referring pages, and cookie or analytics information.

How we use information

We may use information to:

• Provide requested products, promotions, coupons, and customer support.

• Send service-related or transactional communications.

• Send marketing emails or text messages when you have expressly opted in.

• Operate, maintain, secure, and improve our website and services.

• Prevent misuse, protect our rights, and comply with legal obligations.

SMS and mobile information

If you expressly opt in to text messages from Sprinkle Joy Frozen Custard, we may send promotional offers, store news, event information, customer-care responses, and other messages described at the point of consent. Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of making a purchase. You may opt out at any time by replying STOP. Reply HELP for help, or contact us at sprinklejoyfrozencustard@gmail.com.

No mobile information, text-messaging originator opt-in data, or consent will be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes. This exclusion applies even if other portions of this policy permit information sharing. We may use service providers solely to help us deliver communications and operate our systems, subject to confidentiality and data-protection obligations.

How we share information

We do not sell personal information. We may share information with service providers that perform functions for us, such as website hosting, customer relationship management, analytics, email delivery, text-message delivery, and security. We may also disclose information when required by law, to protect safety or legal rights, or in connection with a business transaction. Mobile opt-in information and SMS consent are excluded from sharing for third-party marketing or promotional purposes.

Cookies and analytics

Our website may use cookies or similar technologies to remember preferences, understand site usage, and improve performance. You may adjust cookie controls through your browser, although some website functions may be affected.

Data security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No online system is completely secure. We retain information only as long as reasonably necessary for the purposes described in this policy, to provide services, and to satisfy legal or recordkeeping obligations.

Your choices

You may unsubscribe from marketing emails by using the unsubscribe link in an email. You may stop marketing text messages by replying STOP. You may request access to, correction of, or deletion of personal information by contacting us. We may need to verify your request and may retain information when permitted or required by law.

Children’s privacy

Our website and marketing programs are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Links to other websites

Our website may link to websites or services we do not control. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this Privacy Policy periodically. The effective date shown above identifies the latest revision.

Contact us

Sprinkle Joy Frozen Custard

9635 Giles Road

La Vista, Nebraska 68128

Email: sprinklejoyfrozencustard@gmail.com

Phone: (531) 329-2094